Response time
Reply within 24 hours
New enquiries are usually triaged within one day so that the instructing party quickly knows feasibility and the next step.
Process
Structured instruction without friction
The process is designed for rapid preliminary review, a clear document checklist and a transparent workflow.
1
Enquiry
Short outline of the instructing party, question, deadline and file volume.
2
Preliminary review
Assessment of whether the case is suitable for human genetics review and can be clearly scoped.
3
Instruction confirmed
Alignment of scope, records needed, timetable and expected output format.
4
Report preparation
Structured review with a clear conclusion and defined reasoning path.
Documents
What is ideally available at the outset
A good starting structure saves time. For an initial review, only a few but clearly defined items are usually required.
Instruction or review question
Preferably quoted directly from the court order, insurer letter or internal request.
Deadline and file volume
Essential for feasibility and prioritisation.
Genetic material
Laboratory reports, outside findings, segregation data or indications of previous analyses.
Core clinical records
Medical reports, course summaries, functional descriptions and relevant ancillary findings.
Scope
Precise definition of review scope
Before work starts, it is clarified whether a full report, supplemental opinion or focused variant assessment is the appropriate format.
Communication
Targeted queries instead of open loops
Missing records or unclear points are identified precisely to avoid unnecessary delays.
Review logic
After receipt of the enquiry, a short specialist pre-review is performed. This clarifies whether the question is suitable for human genetics review, which records are required for a robust opinion and whether the available material is already sufficient or should be supplemented.
Once the mandate is accepted, the records and findings are reviewed in a structured manner, always oriented to the core question. The result is a linguistically clear, methodologically transparent opinion or full report that is directly usable for the instructing party.
Direct starting point
For a new case, a brief email with the question, deadline, approximate file volume and available genetic findings is sufficient.